Legal Document

Privacy Policy

Effective Date: January 7, 2025

Techtropic ("we," "our," or "us") operates the website techtropic.io (the "Website"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our Website.

Information We Collect

We only collect information that you voluntarily provide through the contact page on our Website. This may include:

• Your name

• Your email address

• Your company name (optional)

• Project type selection

• Any other information you include in the message field

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries or messages

• Communicate with you regarding your submitted request

• Provide you with information about our services

• Send follow-up communications related to your project

We do not sell, rent, or share your information with third parties for marketing purposes.

Data Storage and Security

Your information is stored securely and is only accessible to authorized personnel.

We implement reasonable technical and organizational measures to protect your data:

• Encrypted data transmission (HTTPS)

• Secure cloud infrastructure via Cloudflare

• Regular security assessments

• Access controls and authentication

• Data backup and recovery procedures

Data Retention

We retain your information only as long as necessary to:

• Respond to your inquiries and provide ongoing support

• Comply with legal obligations

• Resolve disputes and enforce our agreements

Typically, we retain contact form data for 2 years unless you request earlier deletion. Once the information is no longer needed, we securely delete it.

Your Rights

Depending on your location, you may have certain rights under applicable data protection laws (GDPR, CCPA, etc.):

• The right to access your personal information

• The right to correct or update your information

• The right to delete your personal information

• The right to object to or restrict certain processing activities

• The right to data portability

• The right to lodge a complaint with a data protection authority

To exercise your rights, please contact us using the information provided below.

Third-Party Services

Our Website uses the following third-party services:

• Cloudflare (hosting and security)

• Resend (email delivery service)

• Google Analytics (website analytics) - if applicable

These services have their own privacy policies. We encourage you to review them:

• Cloudflare Privacy Policy

• Resend Privacy Policy

Our Website may also contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes, we may also notify you by email or through a notice on our Website.

Questions or Concerns?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:

Techtropic Solutions

Port Louis, Mauritius

Indian Ocean (GMT+4)